Running a business isn’t just about making sales—it’s about keeping things running smoothly behind the scenes.
A great POS system does more than process payments; it keeps you organised, manages stock, enhances customer experiences, and helps you make smarter business decisions. The right system can save time, reduce costly mistakes, and even automate tasks like marketing and loyalty programs so you can focus on what matters most—growing your business.
With so many options on the market, choosing the right POS system can feel overwhelming. Each comes with its strengths, and the best choice depends on how your business operates. To make your decision easier, we’ve rounded up the four best POS systems, breaking down their features, integrations, pros, and cons so you can confidently pick the one that fits your needs.
1. Fedelta POS
Fedelta POS is an Australian-developed solution designed for hospitality and retail businesses. Known for its flexibility, extensive integrations, and enterprise-level functionality, it provides a cloud-enabled yet locally managed system for enhanced operational continuity.
Best For
Medium to large hospitality and retail businesses looking for a customisable, scalable, and locally supported POS solution.
Pros
- Comprehensive features, including Point of Sale, Customer Loyalty, Inventory Management, and Business Intelligence.
- Strong integration capabilities with platforms like Xero, MYOB, Oracle Hospitality, and OpenTable.
- Cloud-enabled yet not cloud-dependent, ensuring resilience even during internet outages.
- 24/7 local support with over 200 on-site technicians across Australia.
Cons
- Limited cloud-based integrations compared to fully cloud-native POS systems.
- Steeper learning curve, especially for smaller businesses unfamiliar with enterprise-grade POS features.
Features & Integrations
- Automated pricing with discounts, surcharges, and dynamic price adjustments.
- Advanced inventory management, including stock tracking and supplier integration.
- Comprehensive reporting tools for data-driven decision-making.
- Seamless hardware compatibility, ensuring a smooth setup for businesses.
2. Lightspeed (formerly Kounta)
Lightspeed POS is a cloud-based system tailored for restaurants, cafes, and hospitality businesses. It is widely known for its user-friendly interface and extensive reporting capabilities.
Best For
Small to medium-sized hospitality businesses need a scalable, cloud-based POS with strong analytics.
Pros
- Intuitive and easy-to-use interface.
- Comprehensive order and table management features.
- Seamless integrations with delivery platforms and accounting software.
Cons
- Higher cost compared to some alternatives, starting at $129 per month.
- Some advanced features require premium plans.
Features & Integrations
- QR code ordering and delivery integration.
- Real-time inventory tracking.
- Detailed sales analytics and customer insights.
- Integrates with Xero, MYOB, and eCommerce platforms.
3. Square POS
Square POS is a cost-effective and user-friendly solution designed for small businesses and startups. It provides a seamless omnichannel selling experience with no monthly fees, making it an attractive choice for cost-conscious business owners.
Best For
Small retail shops, cafes, and service providers looking for an affordable, easy-to-use POS system.
Pros
- No monthly fees, only transaction-based charges.
- Easy setup with minimal learning curve.
- Integrated online store functionality for businesses expanding into eCommerce.
Cons
- Transaction fees apply, starting at 2.6% + 15 cents per transaction.
- Limited advanced features compared to enterprise-grade POS solutions.
Features & Integrations
- Mobile POS with contactless payments.
- Employee management and sales tracking.
- Integration with Afterpay, Xero, and WooCommerce.
4. EPOS Now
EPOS Now is a cloud-based POS system designed for retail and hospitality. It provides comprehensive business management tools that help owners automate processes and improve efficiency.
Best For
Multi-location retail stores and hospitality venues needing centralised management and cloud access.
Pros
- Real-time inventory management with automated stock tracking.
- Flexible integrations with eCommerce and payment solutions.
- Scalability for growing businesses.
Cons
- Upfront hardware costs can be high.
- Advanced features require additional fees.
Features & Integrations
- Inventory automation with real-time alerts.
- Multi-location store support.
- Integration with Sage, QuickBooks, and PayPal.
Frequently Asked Questions
What is a POS system?
A POS (Point of Sale) system is a combination of hardware and software that enables businesses to process transactions, track sales, manage inventory, and streamline customer interactions. Modern POS systems also integrate with eCommerce platforms, accounting software, and customer loyalty programs.
What are the four types of POS systems?
The four main types of POS systems are:
- Cloud-based POS – Hosted online, accessible from multiple devices, and ideal for businesses needing flexibility.
- Traditional POS – Installed on a local server, commonly used by larger businesses with in-house IT support.
- Mobile POS (mPOS) – Runs on tablets or smartphones, suitable for small businesses and pop-up stores.
- Self-service Kiosk POS – Used in fast-food restaurants and retail stores, allowing customers to process their transactions.
How much does a POS system cost in Australia?
POS pricing varies. Basic systems like Square POS have no monthly fees but charge 2.6% + 15 cents per transaction. Mid-tier solutions like Lightspeed start at $99–$149 per month, while enterprise options like Fedelta POS require custom pricing.
What is the best POS system for retail in Australia?
Fedelta POS is the best POS system for retail businesses in Australia. It provides advanced inventory management, flexible pricing options, and seamless integration with accounting and e-commerce platforms, making it an excellent choice for businesses that need a scalable and locally supported solution.
We’ve seen firsthand how Fedelta POS helps retailers optimise operations and drive growth, which is why we confidently recommend it to businesses in the retail and hospitality industries.
